8.1 The price of the Goods shall be as quoted on the Website at the time the Customer submits the Order. NBA takes all reasonable care to ensure that the prices of Goods are correct at the time when the relevant information was entered onto the system. However, please refer to clause 10 for what happens if NBA discovers an error in the price of Goods ordered by the Customer.
8.2 Prices advertised on the Website include United Kingdom value added tax (VAT) at the prevailing rate chargeable for the time being, but exclude those charges listed in clause 4, which are payable in addition.
8.3 Prices of the Goods may change from time to time, but changes will not affect any Order already placed by the Customer (save as expressly set out in these Terms). However, if the rate of VAT changes after the date the Customer submits the Order, NBA shall adjust the rate of VAT the Customer pays unless the Customer has already paid for the Goods in full before the change in VAT takes effect.
8.4 The price of the Goods excludes the following which shall be payable by the Customer in addition to the price (where applicable):
- except for VAT which is included in the price in accordance with clause 2, any sale, withholding or other applicable tax, customs, handling, import and/or export duties, tariffs and clearance charges, brokers' fees and where the Customer is based outside of the United Kingdom, any other amounts payable in connection with the importation and delivery of the Goods;
- the costs and charges of delivering, packaging, loading, unloading, insurance and transport of the Goods (including carriage, shipping and delivery); and
- costs incurred by NBA as a result of the Customer failing to accept delivery of the Goods (including where the Customer nor a representative of the Customer are present to accept delivery).
8.5 Where the Customer is based outside of the United Kingdom, the Customer shall be solely responsible for the collection, remittance and payment of any or all taxes, charges, duties, levies, assessments and other fees of any kind imposed by governmental or other authority in respect of the purchase, importation, sale or other distribution of the Goods (save for income tax to which NBA may be subject).
8.6 NBA may, by giving notice to the Customer at any time before delivery of the Goods, increase the price of the Goods to reflect any increase in the cost of the Goods that is due to:
- any factor beyond NBA's control (including foreign exchange fluctuations, increases in delivery, transportation, supply, sales, labour, materials and other manufacturing costs and any consequence arising as a result of or in connection with Brexit);
- any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Specification; or
- any delay caused by any instructions of the Customer or failure of the Customer to give NBA adequate or accurate information or instructions.
8.7 Notwithstanding any other provision of these Terms, NBA hereby reserves the right in its discretion to charge the Customer for any and all additional and supplemental costs, expenses and/or charges which it incurs in connection with the supply of the Goods at any time prior to actual delivery of the Goods (including without limitation to reflect any increases in taxes, duties and/or tariffs). Any such costs, expenses and/or charges shall be payable by the Customer in addition to the price for the Goods.
8.8 In respect of any additional sums payable by the Customer to NBA pursuant to clauses 4, 8.5, 8.6 and/or 8.7, NBA shall submit an invoice, which shall be payable by the Customer immediately on receipt.
8.9 Except as otherwise expressly set out in these Terms, all sums payable under the Contract are exclusive of any VAT or any other sales tax or duties which, where applicable, shall be payable by the Customer.
8.10 The Customer acknowledges and agrees that NBA sells a large number of Goods through the Website. As such, it is always possible that, despite NBA’s reasonable efforts, some of the Goods on the Website may be incorrectly priced. NBA normally checks prices as part of its dispatch procedures so that:
- where the Goods' correct price is less than the price stated on the Website, NBA will charge the lower amount when dispatching the Goods to the Customer; and
- if the Goods' correct price is higher than the price stated on the Website, NBA will contact the Customer as soon as possible to inform the Customer of this error and NBA will give the Customer the option of continuing to purchase the Goods at the correct price or cancelling the Order. NBA will not process the Customer’s Order until it has the Customer’s instructions. If NBA is unable to contact the Customer using the contact details provided during the Order process, NBA will treat the Order as cancelled and notify the Customer in writing. However, if NBA mistakenly accepts and processes the Customer’s Order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by the Customer as a mispricing, NBA may cancel supply of the Goods and refund the Customer any sums paid.
8.11 NBA accepts payment by debit card, credit card, Apple Pay (iOS only) and PayPal. NBA accepts the following cards: Visa, Mastercard, Maestro and American Express.
8.12 The Customer must pay for the Goods (including all applicable delivery charges and all other sums referred to in these Terms), and NBA will charge the card the Customer has chosen to use to pay for the Goods once the Customer reaches the final billing page and submits their Order. NBA immediately contacts the Customer’s bank or card issuer for authorisation to take payment from the Customer’s account.
8.13 The Customer shall make all payments due to NBA under the Contract in Pound Sterling (£).
8.14 The Customer shall pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). NBA may at any time, without limiting any other rights or remedies it may have, set off any amount owing to it by the Customer against any amount payable by NBA to the Customer.